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AskFitness

For physio, rehab & wellness clinics

Clinical-grade software for Indian healthcare.

SOAP notes, treatment plans, insurance billing, ABDM-linked patient records, NABH-aligned audit trails, AYUSH-ready prescriptions. DPDP Act 2023 + HIPAA-ready out of the box. Built for physiotherapy, sports medicine, chiropractic, AYUSH, and rehab clinics.

🔒 clinic.askfitness.in

Clinic customers · this quarter

180K+

clinical sessions logged

80+

clinics live across India

24

Indian insurers + TPAs integrated

99.95%

uptime SLA on records

Updated daily · Source: AskBooks reporting

Built for clinic owners

The everyday problems we solve.

01

Paper SOAP notes break under audit

NABH and Clinical Establishments Act audits demand timestamps, signatures, and immutability. Digital SOAP with sign-off lock delivers all three.

02

Insurance pre-auth eats half the day

Pre-built templates for Star, HDFC ERGO, ICICI Lombard, Bajaj, Niva Bupa, Care Health — and TPAs Medi Assist, Health India, Vidal, Paramount.

03

ABHA / ABDM linkage is manual

Native ABDM integration: link patients to ABHA IDs, push consent-based health records, comply with NDHM HIE-CM specs.

04

Indian + global compliance is a maze

DPDP Act 2023, HIPAA-ready, NABH digital records, MCI/NMC prescription rules, Clinical Establishments Act registration — all enforced by the system.

What you get

The clinic portal, end-to-end.

SOAP notes & assessment

Subjective, Objective, Assessment, Plan — body diagrams, attached photos, locked once signed. NABH-grade audit trail.

  • Body diagram annotation
  • Photo + video attach
  • Tamper-evident sign-off audit trail
  • Immutable post-sign with version history

Treatment plans & prescriptions

Multi-session plans, goals, exercises, home programmes, NMC-compliant Rx, AYUSH templates for ayurveda & physio.

  • Goal milestones
  • Exercise prescription library
  • AYUSH-ready Rx templates
  • Home programme + video

Appointment booking

Therapist calendars, room & equipment booking, patient self-serve, walk-in queue, OPD slot management.

  • Therapist + room + equipment
  • Patient self-serve booking
  • Walk-in queue display
  • Auto-reschedule + WhatsApp confirms

Indian + HIPAA compliance

DPDP Act 2023 (consent + erasure + breach notice), HIPAA-ready, NABH digital record standards, MCI/NMC Rx rules, AYUSH guidelines.

  • DPDP Act 2023 audited
  • HIPAA-ready PHI handling
  • NABH digital record alignment
  • Clinical Establishments Act registration ready

ABDM / ABHA integration

Link patients to ABHA IDs, push records to PHR with patient consent, query HIE-CM, full NDHM compliance.

  • ABHA ID linkage
  • Consent-managed PHR push
  • HIE-CM query support
  • Health Locker integration

Insurance, GST & TDS billing

Pre-auth, claim submission, EOB tracking, GST invoices with HSN 9993, TDS auto-deduction, AskBooks ledger integration.

  • Pre-auth templates × 12 insurers
  • TPA-direct claim filing
  • GST invoices (HSN 9993, IRN)
  • TDS 194J auto-deduction

Outcome measures & reporting

NDI, ODI, VAS, ROM, gait analysis, NABH KPIs (SSIs, falls, satisfaction). NABH-export-ready reports.

  • NDI / ODI / VAS / ROM
  • NABH KPI dashboards
  • Pain & progress charts
  • Discharge summaries (NABH-compliant)

Patient communication

Appointment reminders, exercise videos, payment links — via WhatsApp Verified Business API, SMS, IVR.

  • WhatsApp reminders + UPI link
  • Hindi + 10 regional languages
  • Exercise video / Rx delivery
  • NPS + outcome surveys

A day in the portal

Workflows tuned for clinic operations.

01

Patient books online

Self-serve scheduling, ABHA ID captured, intake & DPDP consent signed digitally.

02

Therapist sees patient

SOAP note opened, body diagram annotated, NMC-compliant Rx generated, signed off in 4 minutes.

03

Insurance + ABDM push

Pre-auth template fills automatically, submitted to insurer/TPA. Record pushed to ABHA Health Locker with consent.

04

Discharge & GST invoice

NABH-compliant discharge summary generated, home programme sent, AskBooks files GST + TDS for the visit.

SOAP sign-off with NABH-grade audit trail is the reason we went paperless. Our medico-legal exposure dropped overnight, ABDM linkage works on day one, and insurance pre-auth is now a 90-second job.

DM

Dr. Meera Iyer

Clinical Director · AarogyaCare Physio

Clinic customers

AP

AarogyaCare Physio

Mumbai · 4 clinics · 11 therapists · NABH entry-level

SC

Sehat Clinics

Bengaluru · 2 clinics · 6 therapists · ABDM-linked

MH

MediFit Hub

Hyderabad · sports rehab · 8 therapists

OO

Ortho One Rehab

Chennai · post-surgical rehab · 5 therapists · NABH-accredited

Clinic FAQs

What Indian healthcare regulations are covered?+

DPDP Act 2023 (audited), HIPAA-ready PHI handling, NABH digital record standards (timestamping, audit trail, immutability), MCI/NMC prescription format compliance, AYUSH practitioner templates, and Clinical Establishments Act registration support. Full documentation in our Trust Center.

Do you integrate with ABDM / ABHA / NDHM?+

Yes — native integration. Link patients to their ABHA IDs, push consent-based records to the PHR, query the HIE-CM, and integrate with Health Locker. Compliant with all NDHM specs as of 2026.

Are records HIPAA + DPDP Act compliant?+

Yes, both. PHI is encrypted at rest (AES-256), in transit (TLS 1.3). DPDP Act 2023 Notice & Choice consent flows, right-to-erasure, breach notification, and data fiduciary obligations are implemented. HIPAA covers BAAs for international NRI customers.

Which insurers and TPAs do you integrate with?+

12 major Indian insurers including Star Health, HDFC ERGO, ICICI Lombard, Bajaj Allianz, Niva Bupa, Care Health, Reliance General. TPAs include Medi Assist, Health India TPA, Vidal Health, Paramount, MD India, Heritage Health.

Can I print prescriptions in MCI/NMC format?+

Yes — branded PDF prescriptions in NMC-compliant format with practitioner registration, generic name, dosage, duration. AYUSH practitioners get separate AYUSH-format Rx templates. Bulk print supported.

Can therapists work offline?+

Yes — the clinic mobile app caches active patient charts and syncs SOAP notes when connectivity returns. Offline writes are signed and timestamped client-side to preserve the audit trail.

What about pharmacy & inventory?+

Optional add-on. Track equipment, taping/strapping consumables, supplements, schedule-H drugs (where licensed), with reorder thresholds, AskBooks GST tracking, and CDSCO-compliant batch traceability.

Ready to run your clinic on AskFitness?

Plans scale by therapist count, not flat per-clinic. HIPAA + DPDP Act 2023 + NABH digital record alignment included on every tier. ABDM integration on Growth and above.