Migration

From your current tool to AskFitness — in 7 days.

Our migration team has done this 300+ times. Median time: 7 days. Free on every plan. Zero data loss guarantee.

What are you migrating from?

🇺🇸 Mindbody → AskFitness

Median completion: 7 days · Owner time required: ~3 hours total

Discovery & data audit

We get read-only access to your current tool. Map fields, identify edge cases, plan downtime.

Sandbox import

All members, memberships, payments, and history imported into a private AskFitness sandbox. You verify.

Parallel run

Both systems run side by side for 72 hours. New transactions go to AskFitness; old reads still work in legacy.

Cutover

Final delta sync. Members notified via WhatsApp + email. New mobile app live.

Sign-off & retire

You sign off on data integrity. Legacy system can be terminated. AskFitness is your only system of record.

What gets imported

Members & profiles

Profiles, contact info, photos, KYC, family links, tags

Memberships & billing

Active plans, freeze rules, outstanding balances, payment history

Schedules & history

Class history, PT bookings, attendance records, waitlists

Financial records

Invoices, refunds, GST returns, accounting ledger

If we lose any record — any member, any transaction, any class — we credit you 12 months free. We've never had to.